1- How to return after purchase?
By contacting us via WhatsApp and providing us with your note, order number, and product photos
2- Duration of shipment?
The shipping time varies according to the type of carrier and also according to the type of region to which it is sent. In general, delivery time takes between 3-7 working days.
3- Do I have the right to request a picture of a specific product?
That is, yes, by contacting us on the e-mail: [email protected]
4- What are the steps to apply?
First.. Register on the site if the customer is new, and a text message will reach the customer or his registered email to inform him of the success of the registration. "Please check the spam"
Or login if the customer has a previous account.
Secondly, you will be moved to the home page, and from there you can choose the section that interests you, and then refer to the product.
The product details will be opened for viewing, enlarging the product, and knowing its details.
Third.. If you have approved the product, the next step is to choose the size, size, or others, and then choose the packaging and the gift card if the customer likes the packaging.
Or refer to No Packaging - No Gift Card and then specify the quantity, then choose Add to Cart.
Fourth.. Detailed product details are shown (without shipping fees), and then a basket preview is chosen before finalizing the order
In order to be able to view more details such as: (using discount vouchers, if any, "using gift vouchers, and viewing the expected shipping value for this shipment as well).
And if there is no discount voucher, do not click on the icon.
Fifth.. the shipping icon is pressed in the expected shipping option, the region is selected so that the shipping value is updated according to the destination, and then pressing the send icon,
It will show you the shipping value, then click on the Approved Shipping icon after approval
It will show you the full invoice and payment details, including the product price, shipping value, and product tax only, not on shipping.
The final total that will be paid through the payment systems available on the site will appear to the customer.
Sixth.. Clicking on the order completion icon, the customer will receive a message on the e-mail registered with the website "Please check spam" to clarify the details of the purchase (invoice).
