introduction:
(1) This document includes all terms, conditions, special agreements, and policies regulating the sale and purchase process, payment, return, guarantee, and all transactions through the "Excellent Man.com " website, as well as terms and conditions for content, information, products, and services (all referred to as the "sales agreement") ), and this agreement is an integral part of the terms and conditions of the site and the privacy policy.
(2) By using the site or any of its services or by requesting the purchase of products or any of the buying and selling services, you are entering with us and with all other parties to this agreement.
(iii) You represent that you have the necessary legal capacity to enter into and agree to this CISG and have full, unrestricted legal power subject to the following terms:
First: Undertakings and guarantees of the site.
Second: Terms and Conditions of the Buyer.
Third: Terms and conditions of sale and purchase.
Fourth: Payment Policy.
Fifth: Shipping policy.
Sixth: Return and exchange policy.
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First: Website pledges and guarantees:
In order for the sale to take place in accordance with the law, to preserve the rights of the parties to this agreement, and to inspire confidence in the hearts of buyers, the site undertakes and guarantees the following:
(1) The site guarantees that it practices trade in accordance with the laws and regulations in force, and that it has extracted all necessary permits and licenses to practice electronic commerce, and to enter into this agreement with the buyer, and the site undertakes to keep all documents indicating that.
(2) The offer of products by the site is considered an offer from a legal point of view, with which the contract for the sale of the product is concluded once the buyer accepts the terms of sale announced by the site, and the availability of the product on the site.
(3) The site guarantees that all information, images and files related to the products it provides on the site are correct, accurate and legal, and reflect the products of the site.
(4) The site guarantees not to publish any false or misleading information about its products, and that the products are presented with commercial legitimacy.
(5) The site guarantees that it possesses all legal rights and powers to sell the products, and also guarantees that it obtains all necessary permits to sell the product.
(6) The site guarantees that there are no restrictions on the buyer to obtain or dispose of the products in all legal actions to third parties.
(7) The site guarantees that no third party rights are attached to the products offered for sale through the site, and that they are delivered to the buyer free of any financial burdens, and are not loaded with any personal or in-kind rights.
(8) The site undertakes to deliver the products to the buyer upon the delivery date agreed upon between the two parties, according to the specifications announced on the sales page, and that the delivery takes place in a professional manner in accordance with the provisions of this agreement.
(9) The site undertakes to make maximum efforts to obtain guarantees from the companies manufacturing the products, if any, and hereby assigns those guarantees to the buyer to the extent permitted.
(10) The site guarantees that the products are free from apparent and hidden defects, and the site does not guarantee that the products are free from defects that are customarily tolerated.
(11) The site undertakes to preserve the contact information of the buyer and not to use it in a manner that violates the privacy policy of the site.
Second: Terms and Conditions of the Buyer:
(1) If the buyer is a person, he must have the legal capacity necessary to conclude sales contracts. By entering into this sales agreement, the buyer acknowledges that he has the necessary legal capacity to conclude a contract for the sale of the product.
(2) If the purchaser is a company, corporation or other entity, the purchase must be made by the legal representative of that entity or the person authorized to make the purchase.
(3) The buyer will be able to purchase the products offered for sale through the site if these products are available and ready for sale.
(4) The buyer is obligated to specify the product to be purchased accurately according to the specifications he wants available through the site before submitting the purchase order.
(5) In the event that the buyer submits a purchase request, he is not entitled to revoke or cancel this request except with the approval of the site, and submitting the purchase request is considered a final acceptance by the buyer of the product.
(6) The buyer is obligated to pay the price of the product advertised on the site, by the electronic methods specified by the site.
(7) The site reserves the right to obtain, at any time, proof of the authenticity of the payment details made by the buyer before the product is delivered to him, in order to avoid fraud and credit card fraud.
(8) The buyer is obligated at any time to disclose his identity, place of residence and banking information.
(9) In the event that the Buyer refuses to receive the Products within the specified delivery date, the Buyer shall be deemed to have actually and legally received the Products within this delivery date.
(10) The buyer undertakes not to act in selling the products or any kind of legal actions except after full payment of the price of the purchased products, and undertakes to complete the payment operations in case the payment is partially made by mistake.
(11) If the buyer receives the product, he must verify its condition and its conformity with the specifications as soon as he is able to do so in accordance with customary dealings, and the site does not guarantee a defect that has been tolerated by custom, and the buyer must notify the distinguished man.com of any defect otherwise that he discovers in the product Within 15 days from the date of receipt, provided that the product is in its condition.
(12) The buyer, after receiving the products, must comply with all regulations and instructions regarding the use of these products, which are set by the seller, manufacturers or warranty companies, and also use the products ethically and legally not to offend us or cause any harm or inconvenience to any other party.
(13) The buyer is allowed to make evaluations on the sales operations, and the buyer undertakes not to abuse this right and that the evaluations are honest and expressive of the performance of the service.
(14) Before the date of delivery of the products sold to the buyer, and in the event that the buyer violates this sale agreement, the site shall have the right to cancel this agreement, with effect immediately and without any judicial notifications or declarations, while the site reserves the right to any appropriate compensation.
(15) The buyer is bound by all the policies followed by the site, including the policies of payment, shipping, return and use of the products.
(16) The buyer shall abide by all provisions of applicable laws, ordinances and regulations.
Third: Terms and Conditions of Sale and Purchase:
(1) The sale process takes place electronically according to the availability of the products on the site, and therefore the buyer relieves the site from any liability in the event that the products are not available on the site or the stock runs out.
(2) The products are provided according to the specifications announced on the sale page, and therefore the site is not obligated to provide any additional features or features after the product is delivered to the buyer.
(3) The site does not guarantee that the products meet all the expectations of the buyer when using them, and therefore the buyer accepts them in the condition they were at the time of purchase.
(4) The site retains full ownership rights over the products sold to the buyer until he receives the full purchase price of the products with the specified payment methods.
(5) In the event that the buyer fulfills all his payment obligations and the site is unable to deliver the products to be purchased on the delivery date, then the buyer may give the site a notice to terminate the sale.
(6) We may at any time ask you for further verifications including the buyer's full name, national identification number, detailed address, telephone number and such other information as we may deem necessary to complete the sale.
(7) The site reserves the right at any time to refuse or cancel purchase orders if we cannot confirm the information and address of the buyer, or if it is suspected that the order may cause fraudulent credit card risk.
(8) The site retains ownership of the content of the products and all visual images and files, and has the rights to publish them at any time.
(9) If the buyer buys quantities of products with the aim of selling them, the site does not guarantee the buyer’s ability to market these products, nor the extent of their popularity, or obtain profits from reselling them.
(10) The site excludes from its guarantees, terms and conditions any financial losses that may be incurred by the buyer, defamation of reputation, or any special damages arising from your misuse of the products or the site, and the site does not bear any responsibilities or claims in such cases.
(11) The site does not guarantee that technical defects will be fixed, or that the site or its servers are free from viruses or anything else that is harmful or destructive, and you know that sites on the Internet are always subject to data corruption, unavailability or delay in its appearance, and you Accept that.
(12) The site may be unavailable from time to time due to repair, maintenance or development work, and you agree that the site is not obligated to provide technical support at any time.
Fourth: Payment Policy:
(1) Payment for products shall be made in Saudi Riyals.
(2) The Buyer shall see the prices of the Products and make the final decision regarding the purchase before proceeding with the payment process, and the Buyer shall know and agree that these prices are final.
(3) The buyer is obligated to pay the prices of the products he decided to purchase through the site before the products are shipped and delivered to him.
(4) The buyer pays the prices of the products through the payment methods approved by the site, namely (Visa, Master Card, Mada, bank transfer, Stc pay).
(5) The site does not accept responsibility for any errors in the payment process made by the buyer, nor is the site responsible for the result of any piracy or fraud on the credit cards or bank accounts of the buyer.
(6) The buyer shall bear all bank fees related to money transfers or payment of the products.
(7) The sums paid by the buyer to the site are final and may not be modified by increase or decrease and may not be recovered except with the consent of the site.
(8) The buyer shall bear all government fees and taxes related to his use of the site or his entry into electronic sales operations, including all taxes imposed on products and value-added tax.
Fifth: Shipping Policy:
(1) The buyer shall abide by the shipping policy of the site, which may change from time to time.
(2) Shipping is done through our website, through SMSA, Aramex, UPS, Saudi Post, DHL, Zajil or any other company we may contract with.
(3) The buyer undertakes to keep the electronic payment receipts that may be requested from him during the delivery of the products to him, and he also undertakes to sign the receipt of the product.
(4) The buyer undertakes to examine the products before signing for receipt from the shipping companies, and acknowledges that his signature on receipt is conclusive evidence that the products are free from any apparent defects such as damage, breakage, and defects.
(5) The buyer shall bear all shipping fees in addition to the price of the products, which may vary from one buyer to another depending on the distance traveled by the shipping company.
(6) Shipping takes place within the period specified by the site for the buyer or specified by the shipping company, which is calculated on the basis of the distance between the buyer and the seller's headquarters.
(7) The site is not responsible in the face of the buyer regarding the delay in the delivery date of the products in the event of the occurrence of any emergency circumstance beyond its control, such as force majeure, for example, but not limited to floods, storms, acts of war, and public events ... etc.
(8) In the event that the site delays the delivery of the products sold due to force majeure so that it becomes clear that the delivery of the products sold is not possible on the specified delivery date, the site here shall immediately inform the buyer of these circumstances and provide the buyer with a new delivery date.
(9) During the delay period, the Buyer's responsibilities regarding payment shall cease until the force majeure circumstances are resolved, and after the force majeure circumstances are resolved, the payment obligations of the Buyer shall be completed.
(10) The buyer undertakes to treat the shipping representative well, and bears all legal responsibility for any personal mistakes made by him against the shipping representative, and the site also disclaims responsibility for any personal mistakes committed by the shipping representative against the buyer.
(11) The site is not fully responsible for any unsatisfactory or late performance of the shipping companies.
(12) The site is not required to mediate to resolve any problems or disputes between the buyer and shipping companies.
(13) The site has the right to recover the products that it delivered to the shipping company in the event that it was returned by the buyer, or the deal was not completed.
(14) In the event that the buyer refuses to receive the products from the shipping company despite their conformity with the declared specifications, here the buyer is considered to have received the products by judgment.
Sixth: Return and Exchange Policy:
The site sets a return and exchange policy to ensure that the buyer is satisfied with the product he purchased from the site. Return and exchange are subject to the following conditions:
(1) The site gives the buyer the right to request a return or exchange of products within 3 days from the date of receiving the product from the site.
(2) The site accepts the return or exchange of products only if the following conditions are met:
1. The purchaser shall not use, open or obtain any benefit from the Products.
2. The products shall not be damaged or defective after receiving them from the shipping company.
3. Not to damage the packaging and packaging of the products, or to lose any of the accessories of the products.
4. The buyer should keep the sales invoice and hand it over to the shipping company or at the seller's headquarters.
(3) In the event that the return or exchange is due to a defect in the product, the site shall examine the product, and if it is proven that the defect is due to the product, the site shall bear the costs of shipping, return and replacement.
(4) In the event that the return is for a reason due to the buyer and not a defect in the product, here the buyer bears all shipping and return costs, the amount of which is (50) riyals deducted from the order amount, and the product amount is returned.
(5) In the event that the replacement is for a reason due to the buyer and not a defect in the product, the additional costs of shipping, estimated at (50) riyals, will be paid.
(6) In the event that the site rejects the request to return or exchange the product submitted by the buyer, and the buyer refuses to receive the products again, in this case the site has the right to dispose of these products after 15 days have passed from the date of the buyer’s refusal.
(7) In the event that the shipment was sent to the buyer with the shipping company and was not received by the buyer and was returned to its source, an additional fee of (20) riyals is required to re-ship it.
(8) RedBox free shipments, in the event that the customer does not receive it and returns it to us, the customer is required to pay shipping fees in order for us to ship the order to him again and it is not refundable.
(9) The site is not responsible for any shipment that has passed 20 days without receipt or communication
(10) Cosmetics, perfumes, accessories and underwear are not covered by the exchange and return policy in order to preserve the general health of all.
